Wellness Sanctuary Manager

Float Magic | Twin Falls, Idaho

Help Lead a Place Where People Come to Rest, Recover & Reconnect

At Float Magic, we believe wellness is more than a service. It is an experience.

We are more than a wellness center. We are a Wellness Sanctuary dedicated to helping people regulate their nervous systems, restore balance, recover from life's demands, and reconnect with themselves through innovative wellness experiences and genuine human connection.

Every day, our guests trust us with something deeply personal; their well-being. They come seeking relief from stress, chronic pain, burnout, anxiety, physical recovery, or simply a place to breathe. Creating that experience requires more than great services; it requires exceptional people who lead with compassion, professionalism, hospitality, and purpose.

We are seeking a Wellness Sanctuary Manager to become the daily steward of the Float Magic experience. This individual will lead our Wellness Facilitator team, oversee the daily operations of the sanctuary, and ensure every guest leaves feeling cared for, restored, and inspired to return.

If you believe leadership begins with serving others, enjoy building strong teams, thrive in a fast-paced environment, and are passionate about creating meaningful experiences, we'd love to meet you.

About Float Magic

Float Magic is a premier Wellness Sanctuary offering innovative therapies and experiences designed to support recovery, nervous system regulation, performance, and overall well-being.

Our services include:

• Float Therapy

• Halo Salt Therapy

• Novothor Whole Body Light Therapy

• THOR Cold Laser Therapy

• RoXiva Light Therapy

• Fire & Ice Therapy

• Infrared Sauna

• Sound Healing

• Community Wellness Events

• Corporate Wellness Experiences

• Retreats and Workshops

We don’t just provide single services and therapy modalities, we provide a Wellness “system” that is centered around helping people fully restore, regulate, and reconnect. 

Position Purpose

The Wellness Sanctuary Manager is responsible for leading the daily operations, guest experience, and team culture within the Float Magic Wellness Sanctuary in Twin Falls, Idaho.

This position serves as the steward of the sanctuary environment, ensuring every guest experiences exceptional hospitality, personalized care, and an atmosphere that reflects Float Magic's mission of rest, recovery, and nervous system regulation.

Working closely with Float Magic Leadership, the Wellness Sanctuary Manager leads the Wellness Facilitator team, oversees daily business operations, supports financial and administrative processes, maintains operational excellence, and helps cultivate a culture where both guests and team members thrive.

What You'll Do

Lead the Sanctuary Experience

• Create an environment where every guest feels welcomed, supported, and genuinely cared for.

• Ensure every interaction reflects Float Magic's commitment to hospitality and excellence.

• Maintain a calm, organized, clean, and inviting sanctuary environment.

• Lead daily operations and ensure consistent service standards across every experience.

• Step into Wellness Facilitator responsibilities as needed to support the team and guests.

Inspire & Develop Your Team

• Schedule and lead the Wellness Facilitator team.

• Coach, mentor, and develop team members.

• Establish clear expectations aligned with Float Magic's Vision, Core Values, and EOS Vision/Traction Organizer.

• Conduct performance evaluations and ongoing coaching conversations.

• Facilitate weekly Level 10 (L10) meetings.

• Foster a culture built on accountability, collaboration, continuous improvement, and servant leadership.

Keep the Sanctuary Running Smoothly

• Coordinate staffing and labor planning.

• Oversee daily administrative operations.

• Review timecards and prepare payroll submissions.

• Process accounts payable, receivables, invoicing, and bookkeeping documentation.

• Work closely with the accountant to ensure financial accuracy.

• Purchase supplies and maintain operational inventory.

• Coordinate with independent practitioners and contractors.

• Support documentation and continuous improvement of Float Magic's Core Processes.

• Maintain regular communication with the Float Magic Leadership Team.

Support Growth

• Help implement marketing initiatives and community outreach efforts.

• Attend networking and community events as requested.

• Build relationships with local businesses and organizations.

• Support leadership in implementing EOS priorities, quarterly Rocks, and strategic initiatives.

• Identify opportunities to improve efficiency, guest satisfaction, and revenue.

What Success Looks Like

Success in this role means:

• Guests consistently receive exceptional experiences.

• Team members feel supported, engaged, and accountable.

• The Wellness Sanctuary operates smoothly every day.

• Financial and administrative processes are accurate and timely.

• Staff schedules are optimized and labor costs remain within budget.

• Float Magic's culture continues to strengthen.

• Memberships, guest retention, and referrals continue to grow.

• Community partnerships expand awareness of Float Magic.

• Operational systems become increasingly efficient and scalable.

We're Looking for Someone Who...

• Naturally leads with humility, kindness, and confidence.

• Is passionate about wellness and helping others.

• Thrives in hospitality and customer service.

• Communicates with professionalism and empathy.

• Is highly organized and detail-oriented.

• Can balance people leadership with administrative responsibilities.

• Is calm under pressure and solution-oriented.

• Takes ownership and follows through.

• Enjoys coaching and developing others.

• Embraces continuous learning and personal growth.

• Believes every guest interaction matters.

Preferred Experience

• Leadership or management experience

• Hospitality, wellness, healthcare, spa, fitness, or customer service leadership

• Scheduling and team supervision

• Financial administration or bookkeeping

• Payroll processing

• Point-of-sale systems

• Microsoft Office and Google Workspace

• EOS experience is a plus, but not required

Why You'll Love Working Here

At Float Magic, you'll have the opportunity to make a meaningful impact every single day. You'll help create experiences that genuinely improve people's lives while working alongside a team that values integrity, compassion, excellence, and continuous growth.

We believe in investing in our people just as much as we invest in our guests.

Our Hiring Values

More than experience, we hire character. We seek individuals who simplify rather than complicate, show up as their authentic selves, embrace continuous growth, and carry themselves with confidence that never overshadows kindness. We believe every person deserves patience, focused attention, and thoughtful consideration, regardless of what they may be carrying that day. If you find purpose in serving others with humility, curiosity, and genuine compassion, you'll likely feel at home here.  

Compensation & Benefits

At Float Magic, we believe that caring for our team is just as important as caring for our guests. We are committed to creating an environment where our leaders feel valued, supported, and inspired to grow both personally and professionally.

Compensation

This is a full-time, salaried leadership position with an anticipated annual salary and compensation package based on experience, qualifications, and demonstrated leadership capabilities.

Future opportunities for compensation growth and performance-based incentives may be available as Float Magic continues to grow and expand.

Wellness Benefits

As a member of the Float Magic leadership team, you'll have the opportunity to experience many of the same services that we proudly provide to our guests.

Benefits include:

• Complimentary use of Float Magic wellness services for you.

• Complimentary wellness services for one designated immediate family member.

• Employee discounts on wellness products and retail merchandise.

• Preferred pricing on curated wellness experiences, workshops, and special events.

• Professional development and ongoing leadership growth opportunities.

• The opportunity to work in a mission-driven environment dedicated to health, recovery, and human connection.

Join Our Mission

If you're looking for more than just a management position; if you're passionate about leading people, creating extraordinary guest experiences, and helping build one of the region's premier Wellness Sanctuaries ~ we'd love to hear from you.

Come help us create a place where people can rest, recover, regulate, and reconnect ~ one guest, one experience, and one day at a time.

To Apply

Please email to brandi@floatmagic.com your resume along with a brief cover letter telling us why the mission of Float Magic resonates with you and what inspires you about creating exceptional experiences for others.